Privacy Policy
Effective date: August 20, 2026
Somatic Physical Therapy, LLC ("Somatic Physical Therapy," "we," "us," or "our") operates somaticphysicaltherapy.com. This Privacy Policy explains what information we collect through our website, phone calls, text messages and email, how we use it, and the choices you have.
Information We Collect
We collect information you give us directly, such as your name, phone number, email address, mailing address, appointment preferences, and anything you choose to include in a form, text message or email. We also collect limited technical information automatically, such as your IP address, browser type, device type, pages viewed and referring website, through cookies and analytics tools.
Health information you share with us as a patient is handled inside our clinical systems and is protected under HIPAA and applicable Georgia law. This Privacy Policy covers our website and our marketing and appointment communications, not our clinical recordkeeping, which is described in our Notice of Privacy Practices.
Text Messaging and Mobile Consent
By providing your mobile number to us through a website form, an appointment request, or in person, you agree that Somatic Physical Therapy may send you text messages related to appointments, scheduling, care reminders, billing, and, where you have opted in, occasional practice updates.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out at any time. Reply HELP for help, or contact us at (404) 465-1828.
Consent to receive text messages is not a condition of receiving care or purchasing any service. Carriers are not liable for delayed or undelivered messages.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party except the service providers that help us deliver the messages you asked for, and those providers may not use the information for their own marketing.
How We Use Your Information
We use the information we collect to schedule and confirm appointments, respond to your questions, provide and improve our services, process payments, send service and appointment messages, send marketing communications where you have opted in, maintain the security of our systems, and comply with legal obligations.
How We Share Information
We share information only with service providers who work on our behalf, such as our scheduling and practice management platform, our customer relationship and messaging platform, payment processors, email and text message providers, and website analytics providers. These providers may use your information only to deliver services to us. We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer. We do not sell your personal information.
Cookies and Analytics
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can set your browser to refuse cookies, though some parts of the site may not function as intended. We may use analytics and advertising tools such as Google Analytics and Meta pixels, which collect usage data through cookies.
Data Security and Retention
We use reasonable administrative, technical and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information for as long as needed for the purposes described here or as required by law and professional recordkeeping rules.
Your Choices and Rights
You may opt out of marketing email by using the unsubscribe link in any message, and out of text messages by replying STOP. You may ask us to access, correct or delete the personal information we hold about you by contacting us with the details below. Some records must be retained under healthcare recordkeeping laws.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the site. Information about minor patients is provided by a parent or legal guardian as part of care.
Third Party Links
Our site may link to third party websites and booking tools. We are not responsible for their content or privacy practices, and we encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Continued use of our website after an update means you accept the revised policy.
Contact Us
Somatic Physical Therapy, LLC, 3580 Pierce Drive NE, Suite 180, Chamblee, GA 30341. Phone: (404) 465-1828. Email: nick@somaticphysicaltherapy.com.